Information we collect
We may collect your name, email address, phone number, delivery details, project preferences, measurements, messages, uploaded reference files and records connected to a quote or order.
The website may also receive basic technical information such as browser type, device information, pages visited and approximate location derived from an internet protocol address.
How information is used
Information is used to answer inquiries, prepare quotes, design and produce jewelry, provide repairs or resizing, arrange payment and delivery, maintain business records, protect the website and comply with legal obligations.
Marketing messages are sent only when you have asked to receive them. You may unsubscribe at any time.
Consent and sharing
We seek consent that is appropriate for the information and purpose. Personal information is not sold. It may be shared with service providers that help operate the business such as payment, production, hosting, communication and delivery providers. They receive only the information needed for their work.
Retention and safeguards
Information is kept only as long as reasonably required for the stated purposes, business records and legal obligations. Reasonable administrative, technical and physical safeguards are used based on the sensitivity of the information.
Your choices
You may ask to access or correct your personal information or ask a privacy question through the contact page. We may need to verify your identity before completing a request.